1.1. Personal Information

When you create an account, participate in auctions, or engage with Bidbro in other ways, we collect personal information, such as:

• - Full name
• - Email address
• - Phone number
• - Website
• - Physical address
• - National Identification Number
• - Payment information (e.g., bank details, credit card details)

1.2. Transactional Information

We collect information related to the transactions you participate in, such as:

• - Bid history
• - Payment confirmations
• - Items purchased or listed for auction

1.3. Technical Information

When you access the platform, we automatically collect information about your device and browser, including:

• - IP address
• - Browser type
• - Device identifiers
• - Operating system

1.4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, remember your preferences, and monitor site usage. You may adjust your browser settings to refuse cookies, but this may limit your ability to use certain features on the site.

2.1. Account Management

• - To create and manage your user account
• - To verify your identity and manage security
• - To communicate with you about your account, including notifications, promotions, and changes to services

2.2. Auction Transactions

• - To facilitate bidding and purchases
• - To process payments and provide payment confirmation
• - To generate an asset release code for successful transactions

2.3. Customer Support

• - To respond to queries, disputes, and complaints
• - To provide assistance with platform navigation and usage

2.4. Improving Our Services

• - To understand how users engage with the platform and improve the site’s functionality
• - To analyze user behavior and tailor services and features

3.1. Facilitating Transactions

When you win an auction or list an item for sale, certain information may be shared between you and the auctioneer to ensure the successful completion of the transaction. This may include:

• - Name
• - Contact information
• - Location for pickup

3.2. Service Providers

We work with third-party service providers (e.g., payment processors, cloud storage services) to facilitate payments and enhance platform security. These providers are only given access to the information necessary to perform their services and are bound by contractual agreements to protect your data.

3.3. Legal Compliance

We may disclose personal information if required to do so by law or if we believe in good faith that such action is necessary to:

• - Comply with legal obligations or governmental requests
• - Protect the safety or integrity of the platform
• - Prevent fraud or illegal activities

6.1. Right to Access and Update

You can access or update your personal information at any time by logging into your account.

6.2. Right to Erasure

You may request that we delete your account and any associated personal data. However, certain information related to completed transactions may be retained for legal or compliance purposes.

6.3. Right to Object

You have the right to object to the processing of your personal data for specific reasons, such as direct marketing. You may unsubscribe from marketing emails at any time.

6.4. Right to Data Portability

You may request a copy of your personal data in a machine-readable format for the purposes of transferring it to another service provider.